Serenity Rehab is always committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of client information.
Serenity Rehab does not sell, share or distribute Client Information to any third party organization.
Serenity Rehab is responsible for maintaining and protecting client information under its control.
The objectives for which client information is collected shall be identified before or at the time the information is collected.
The knowledge and consent of the client are required for the collection, use, or disclosure of client information except where required or permitted by law.
The client information collected must be restricted to those details necessary for the purposes identified by Serenity Rehab. Information must be collected by fair and lawful means.
Limiting Use, Disclosure, and Retention
Client information may only be used or disclosed for the purpose for which it was collected unless the client has otherwise consented, or when it is required or permitted by law. Client information may only be retained for the period required to fulfill the purpose for which it was collected.
Client information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Client Information
Client information must be protected by security safeguards that are appropriate to the sensitivity level of the information.
Serenity Rehab is required to make information available to clients concerning the policies and practices that apply to the management of their information.
Upon request, a client shall be informed of the existence, use, and disclosure of their information, and shall be given access to it. Clients may verify the accuracy and completeness of their information and may request that it be amended, if appropriate.
Handling Client Complaints and Suggestions
Clients may direct any questions or inquiries concerning the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Serenity Rehab.
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